Wednesday, 4 November 2015

Hotel Classification ( Star Rating of Hotel):

Hotel rating is use to classify the hotel according hotel quality. Generally its classify with Star (*) rating on their luxuriousness in ascending order.

First time star classification started in 1958 by Forbes Travel Guide (formally known as Mobil Travel Guide).

Note: The notion is that a hotel can be six or seven stars is a joke among travel professionals since most respectable hotel rating systems do not give out a rating higher than five stars. The consensus is since so few hotels really can achieve the five star rating then there shouldn't be a rating higher than five stars.


HotelstarExcerpt of the cataloger of criteria
\bigstarTourist
  • 100% of the rooms with shower/WC or bath tub/WC
  • Daily room cleaning
  • 100% of the rooms with colour-TV together with remote control
  • Table and chair
  • Soap or body wash
  • Reception service
  • Facsimile at the reception
  • Publicly available telephone for guests
  • Extended breakfast
  • Beverage offer in the hotel
  • Deposit possibility
\bigstar \mathbf SSuperior TouristThe Superior flag is provided when the additional service and accommodation provisions are not sufficient for the next Hotelstar. The bathroom facilities are usually at the same level as for two stars hotels but built from cheaper materials. The cost for regular inspection by independent associations is waived as well.
\bigstar\bigstarStandardIn addition to the single star (*) hotels:
  • Breakfast buffet
  • Reading light next to the bed
  • Bath essence or shower gel
  • Bath towels
  • Linen shelves
  • Offer of sanitary products (e.g. toothbrush, toothpaste, shaving kit)
  • Credit Cards
\bigstar\bigstar \mathbf SSuperior StandardThe Superior flag is provided when the additional service and accommodation provisions are not sufficient for the next Hotelstar. The Standard-Superior does usually offer the same service level as three-star hotels but the interiors of the hotel are smaller and cheaper so that the three stars were not to be awarded by the inspection body. A two-star superior does not require mystery guesting.
\bigstar\bigstar\bigstarComfortIn addition to the standard star (**) hotels:
  • Reception opened 14 hours, accessible by phone 24 hours from inside and outside, bilingual staff (e.g. German/English)
  • Three piece suite at the reception, luggage service
  • Beverage offer in the room
  • Telephone in the room
  • Internet access in the room or in the public area
  • Heating facility in the bathroom, hair-dryer, cleansing tissue
  • Dressing mirror, place to put the luggage/suitcase
  • Sewing kit, shoe polish utensils, laundry and ironing service
  • Additional pillow and additional blanket on demand
  • Systematic complaint management system
\bigstar\bigstar\bigstar \mathbf SSuperior ComfortThe Superior flag is provided when the additional service and accommodation provisions are not sufficient for the next Hotelstar. The accommodation facilities for a superior hotel need to be on a modern level and fully renovated which is checked regularly.
\bigstar\bigstar\bigstar\bigstarFirst ClassIn addition to the comfort star (***) hotels:
  • Reception opened 18 hours, accessible by phone 24 hours from inside and outside
  • Lobby with seats and beverage service
  • Breakfast buffet or breakfast menu card via room service
  • Minibar or 24 hours beverages via room service
  • Upholstered chair/couch with side table
  • Bath robe and slippers on demand
  • Cosmetic products (e.g. shower cap, nail file, cotton swabs), vanity mirror, tray of a large scale in the bathroom
  • Internet access and internet terminal
  • "À la carte"-restaurant
\bigstar\bigstar\bigstar\bigstar \mathbf SFirst Class SuperiorThe Superior flag is provided when the first class hotel has a proven high quality not only in the rooms. The superior hotels provide for additional facilities in the hotel like a sauna or a workout room. The quality is checked regularly by mystery guesting of an external inspection service.
\bigstar\bigstar\bigstar\bigstar\bigstarLuxuryIn addition to the first class (****) hotels:
  • Reception opened 24 hours, multilingual staff
  • Doorman-service or valet parking
  • Concierge, page boy
  • Spacious reception hall with several seats and beverage service
  • Personalized greeting for each guest with fresh flowers or a present in the room
  • Minibar and food and beverage offer via room service during 24 hours
  • Personal care products in flacons
  • Internet-PC in the room
  • Safe in the room
  • Ironing service (return within 1 hour), shoe polish service
  • Turndown service in the evening
  • Mystery guesting

Seven Stars Hotels

Some hotels advertise as seven star hotel. Only The Burj Al Arab Hotel (Dubai) was opened in 1998 with a servant for each room. This hotel has been widely descried as "SEVEN STAR" rating first time. But the hotel neither encourage its use nor do they use it in their advertising. 




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